Included Services & Items
- Cubicles, chairs, training facility and break room.
- Facility rent, maintenance, utilities, drinking water and janitorial services.
- Training and OA Support (FDCPA certification and client specific).
- Agent screening, hiring and termination.
- Corporate structure and responsibility.
- Agent salaries, benefits, medical insurance and taxes.
- Agent Workforce Recruitment (Agents, Supervisors and Support Personnel).
- Internet Bandwidth.
- VOIP Softphones.
- Desktop Computer System.
- Facility security, alarm service and video monitoring.
- Human Resource functions.
- Accounting. corporate taxes and payroll processing.
- Onsite IT personnel infrastructure.
- Onsite CBS management team to support your needs.
